Following your installation we will be back within a couple of weeks to check your system and make tweaks as required. After you have lived in your home a couple of months you will want to make some changes. We will come back for a complimentary service call to implement your requests and tailor your system further to your lifestyle by optimising those things you have been using lots and making your home even… Smarter.
There are various levels of service you can enlist with us from there – If you want us to come out on a weekend, there is a 24 hour response option just for you – or you can choose an affordable annual plan. We look at it like buying a new expensive car – You’re not exactly going to just drive it every day and not service it or change the oil are you? Well the same goes for your AV system if you want to keep it running optimally. Software updates we can make from behind the scenes, but the mechanics of an AV system need checking once in a while too.
Our after sales service and support really sets us apart from the competition. We are a professionally operating Gold Coast company that provides our customers with the best service before, during and after any work that we do!
We have a one year on-site warranty for workmanship on all installations. So if you have any issues with your system in the future we can come out, fault find and fix. After the initial 12 months Status Technology will continue to provide this service facility, however costs for removal, transport and reinstallation will be incurred.
Peace of mind is our promise.
